Shipping policy

Processing Time

All orders are carefully prepared and packaged within 1–3 business days after payment confirmation. Each item is inspected to ensure it meets our quality standards before it leaves our studio.

Shipping Duration

We offer both domestic and international shipping options. Delivery time varies depending on your location and chosen shipping method.

Please note that delivery delays may occasionally occur due to customs clearance or courier service issues beyond our control.

Shipping Rates

Shipping fees are automatically calculated at checkout based on your location and the total weight of your order. We occasionally offer free shipping promotions — keep an eye out for special offers announced on our website and social pages.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number and link to monitor your delivery in real time. If you do not receive your tracking details within 48 hours of dispatch, please contact our support team.

Customs & Duties

For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer, as they are determined by local authorities.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for delayed or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is delayed or lost in transit, please reach out to us immediately at lamignonnecollections@gmail.com. We will contact the shipping carrier and do our best to resolve the issue quickly and fairly.

Need Help?

Our team is always available to assist with any shipping concerns. Reach us via email at lamignonnecollections@gmail.com or through our Contact page for quick support.